1、We have a tight cooperation with Hongkong Post, China Post, Singapore Post,EMS, DHL, UPS, Fedex etc., and can provide various services to customers according to their demands. Our shipping service company Espeed is a dynamic, customer-focused and market-oriented service organisation. Leveraging our extensive retail and distribution networks and a strong brand, we have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets.We pledge to provide accessible, reliable and value-for-money postal services.

2、Shipping address should be input in English without any special symbols to help the courier company recognize your address in the system. We will ship according to the shipping address you provided, please notify us any address change before your order is marked "Processing" to avoid parcel loss.

3、Please contact our customer service staff immediately if you need to cancel or altered an order. Once your order has reached "processing" status, it can no longer be canceled or altered in any way. 

4、We can ship all in-stock orders in one business days as your order has been confirmed. We promise that all items are inspected before dispatch and are carefully hand-packed.

5、We ship orders worldwide and provide tracking numbers. You can choose the corresponding shipping method on the checkout page. If you are not sure whether it can be shipped to your country, please contact with us at any time.

6、Shipping cost depends on the weight of your order and also the shipping method you choose. The easiest way is to put items you want into shopping cart, then when you move to “check out” page, you can see every kinds of shipping method, shipping cost and also payment method.

7、Our standard terms are DAP (Delivered at Place). Customers are responsible for entry fees, duties, taxes, inspection fees, and storage fees upon delivery. Note: Once the package is shipped, we are not liable for any extra charges. If customers refuse to pay these fees, return shipping and additional costs will be deducted from the order, with any remaining balance refunded.